My daughter and her boyfriend were in desperate need for a "new" car. their current vehicle was an old Volvo which had its best days years ago and the other car was a 2 door sports car. With a new baby, they needed something larger, safe and economical.
I gave Mark their phone number and he immediately contacted them and had set up an appointment. He was laid back with a very low pressure - basically no pressure - approach. He even managed to convince Cody that he really needs a 4 door car now. The kids bought that day!
Even though the financing wasn't easy to achieve, Mark was successful in getting the kids the loan including the other essentials needed with a used vehicle. they LOVE the car! Two weeks ago, my daughter said the car was making a weird sound. I suggested they contact Mark but I would be seeing him at the BNI meeting and I would mention it. I did, and before the meeting was over, Mark had already sent a text message indicating they should bring in the car! Car was checked over, needed a part - part ordered - no cost!
I cannot begin to say how thankful I am for the way Mark has treated the kids. I was a bit nervous to refer Cody to someone, but he is thrilled and so am I. I will never be reluctant to refer Mark to anyone looking for a used vehicle.
Lori J. Prentice